Privacy Policy
Last Updated: May 9, 2025
GuestPass.live ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our event management platform.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
Personal Data
When you register for our services, we may collect the following personal information:
- Name, email address, and contact information
- Billing information and payment details
- Company name and job title
- User preferences and settings
- Any additional information you provide voluntarily
Event Attendee Data
As an event management platform, we process information about event attendees on behalf of our customers. This may include:
- Attendee names, email addresses, and contact details
- Dietary preferences and accessibility requirements
- Demographic information
- Check-in and attendance data
- Survey responses and feedback
Usage Data
We automatically collect certain information when you visit, use, or navigate our platform. This information may include:
- Device and browser information
- IP address and location data
- Operating system
- Access times and pages viewed
- Referring websites
- Other technical information about your device
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our platform
- Process transactions and manage your account
- Send administrative information and service updates
- Respond to inquiries and provide customer support
- Improve and personalize our services
- Monitor platform usage and analyze trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
Sharing Your Information
We may share information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets.
- Legal Requirements: We may disclose your information where required by law or to protect our rights or the rights of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to request restriction of processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take necessary actions.
Third-Party Links
Our platform may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GuestPass
3rd Floor, 3 London Bridge Street
London SE1 9SG
United Kingdom
Email: privacy@guestpass.pro